Fiber service questions

BBH home fiber is available at selected apartment buildings in Pasadena and Downtown Los Angeles. Check your address to see the plans offered at your building.

Your address shows whether BBH home fiber is available at your building and which plans you can order. Building access, pathways, and equipment space help shape the installation plan.

After you submit a request, BBH provides a reference number and the next contact step for sales or support.

BBH home fiber plans include unlimited data for normal residential use. Taxes, regulatory fees, optional add-ons, and special installation work are extra.

Symmetric fiber means upload and download speeds are designed to match, which helps with video calls, backups, cloud apps, and content work.

A Wi-Fi gateway is included on eligible home fiber plans shown on this site. Optional managed equipment, static IPs, special handoff, replacement equipment, or non-standard wiring may be quoted separately.

BBH home fiber plans have no annual contract. Promotions, credits, custom building agreements, and business quotes may have separate terms.

Timing depends on building access and the installation requirements. A straightforward apartment install can move faster, while business or whole-building service can require a site survey.

Ask the property owner, HOA, or manager to contact BBH sales with the address, unit count, access contact, and service goals.

Business fiber requests can include static IP options. Sales can help with address, handoff, and equipment needs before a final quote.

Business fiber is available by request across the Greater Toronto Area and Greater Los Angeles. BBH reviews the address, service scope, and construction requirements with each customer.

Sanyi BBH Inc. founded BBH Communication in North York to serve businesses across the Greater Toronto Area, then expanded to Los Angeles with fiber service for apartment communities and businesses.

Yes. Building owners, property managers, and office landlords can contact sales to discuss whole-building fiber delivery and tenant-ready service plans.

Sales and partnership questions go to [email protected]. Support questions go to [email protected].