24/7 support from our own engineers
Services / Managed services

The engineering work behind every server

Monitoring, security, backups, migrations and tuning, handled by the same team that runs your hosting.

Six things we take off your plate

Included at the right management level, or added to servers you already run with us.

Monitoring and response

We watch your servers and services and act on alerts at any hour.

  • Hardware, service and resource checks
  • Alert triage by an engineer
  • A note on every incident

Security and patching

Hardened builds that stay hardened.

  • Firewalls and key-only access
  • Scheduled OS and package updates
  • Urgent fixes for critical vulnerabilities

Backup and recovery

Copies you can count on, kept in another city.

  • Daily backups, encrypted at rest
  • Restore tests on a schedule
  • Recovery plans for your key systems

Migrations

Moves from other hosts or clouds, planned around your business.

  • Inventory and move plan
  • Data copy and test environment
  • Cutover in a window you choose

Performance tuning

Faster servers without new hardware, where possible.

  • Kernel and web server tuning
  • Database query and index review
  • Load tests before launches

High availability

Designs that keep running when one piece fails.

  • Load balancers and server pairs
  • Database replication and failover
  • Failover between cities

When an alert fires

What happens between the first warning and the final note.

Detect

Monitoring spots the problem, often before your users do.

Respond

An engineer in your time zone picks it up and starts work.

Fix

Service is restored, and the cause is found and dealt with.

Report

You get a plain-language note on what happened and what we changed.

Software we manage every day

If your stack isn't listed, ask. Chances are we've run it.

UbuntuDebianRocky LinuxAlmaLinuxProxmoxDockerKubernetes NGINXMySQLPostgreSQLRedisPHPNode.jsWordPress

Hand us the server work

Tell us what you run and what keeps you busy. We'll suggest where we can help.

Get a quote